Policies & Terms

By using our laundry services, you agree to the following terms and conditions.

Drop-off & Collection

Items dropped off must be collected within 30 days of notification. Wash Nest Ventures and the store will not be held responsible for items left beyond this period.

Liability

We take great care with every garment. However, the store is not liable for damage caused by pre-existing wear, improper labelling, or items left in pockets.

Refund & Re-wash Policy

Refunds or re-washes are offered only when reported within 24 hours of pickup, with the item present for inspection.

Pricing

Prices are as displayed at the counter or on your receipt. Prices are subject to change without prior notice.

Privacy

Customer information is collected solely for service purposes and is never shared with third parties.

Complaints & Customer Support

2. For complaints or inquiries, kindly visit our shop or send us a message on WhatsApp or any of our official social media platforms.